Have you heard any of these expressions within your shop? “I wish we could ship what we sold ... our quoting process is beginning to make us uncompetitive ... the cost of scrap and rework is unacceptable ... or, there is no way we can scale our business with the current quoting process.” If so, then this two part series may be of interest to you. These comments reflect the current inefficiencies and lack of accuracy that can exist in the initial stages of the sales process. Unfortunately, the negative impact shows up in downstream product lifecycle activities such as product design, planning, manufacturing, delivery and support. The solutions to these frustrating circumstances have been called, “product or BOM configurators,” “quote to cash,” “guided selling” and “mass customization.” But, the recent and trendy expression is, “configure, price and quote” or CPQ. In fact, recent and large acquisitions by Oracle and Salesforce have given CPQ significant visibility and awareness.Read More
PLM is the glue that holds part and product data together. If your organization wants to achieve “single source of truth” capabilities, PLM is designed to achieve this goal. The reality is that data is authored and modified via numerous sources and applications. So, PLM must support the ability to integrate with these various sources. That is what this issue touches on.
PLM inherently touches multiple departments and areas of responsibilities. The value of part and product data, files, drawings, specs and schedules for example, extend beyond the engineering and manufacturing departments. But, the reality is various teams/groups in the organization invariably acquire technology solutions specific to their needs. Hence the silos of data and disconnected processes are perpetuated. It’s fully understandable. Trying to get the different groups to collectively agree, define and budget can be challenging at best. That’s why we have stressed the importance of senior management sponsorship to break down the barriers. We talked about this in our last newsletter.Read More